Rostering Coordinator

Job Description

The Rostering Coordinator is responsible for maximizing the engagement, allocation and utilization of the company's casual workforce across a diverse range of service areas.

Responsibilities:

• Coordinate and develop rosters across various services, including both planned and responsive shifts.
• Identify and assess employee availability, capability, and suitability to effectively match resources to business requirements, maximizing utilization.
• Build and maintain effective relationships with internal and external stakeholders to understand and respond to business resourcing needs.
• Respond to all shift requests within agreed service level timeframes.
• Support payroll functions by verifying timesheet accuracy and requesting necessary approvals.
• Conduct regular check-ins with temporary staff to ensure ongoing engagement and availability.
• Build sustainable relationships to increase engagement, utilization, and retention rates.
• Analyze operational processes and customer feedback to identify continuous improvement opportunities.
• Maintain accurate roster information within designated systems to keep relevant parties informed.
• Maintain accurate records of candidate availability.
• Conduct regular audits on compliance documentation, follow up on outstanding items and tickets, and report back to the team.
• Collate relevant information as required for payroll and monthly reports.
• Provide general administrative support to the rostering and casuals team.

Experience Required:

• Highly desirable rostering, recruitment or scheduling experience.
• Accurate data entry skills and experience.
• Organized and able to juggle multiple priorities.
• Good customer service skills, written and verbal.
• Excellent communication, the ability to work well in a team environment and independently and proactively.
• Demonstrated ability to work in a fast-paced, dynamic and changing environment.
• Intermediate to advanced skills in Microsoft Office (Word, Excel and Outlook).
• A positive "can do" attitude.
• Exceptional time management and ability to handle competing workloads.
• Be creative by nature, where problem-solving and thinking outside the square comes easily to you;
• Be able to pick up processes and procedures in an efficient manner.
• Clear written and verbal communication skills.

Other Duties:

• Adhere to health and safety policy, and other requirements relating to care of equipment.
• Contributing at all times to a positive working environment.

Interested candidates can apply online or email your CV to [email protected]