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Team Leader - Call Centre

Full-time Job
  • Colombo, Sri Lanka
  • Post Date: Tue, 22-Nov-2022 08:56

Job Description

Responsibilities Include:

  • Manage and guide the call center agents for efficiency.
  • Perform Call Center Agent duties.

Position Requirements:

  • Minimum 2 years of call center experience.
  • High school diploma or equivalent qualification.
  • Knowledge in Reporting and budgeting understanding.
  • Performance evaluation knowledge.
  • Knowledge in MS Office and call center software.
  • Communication and Interpersonal skills.
  • Problem solving and leadership skills.

Interested candidates can apply online or email your CV to [email protected]

Job Overview

  • Offerd Salary

  • Gender

    Any
  • Career Level

    Any
  • Industry

    Customer Care / Call Center / BPO
  • Experience

    2 years - 5 years
  • Qualification

    High School or Equivalent
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Envoy Ortus

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Level 10, East Tower World Trade Center Colombo 1 Sri Lanka Tel: +94 11 2 390590 Email: [email protected]

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