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Mimosa

Customer Care & Online Fulfillment Executive

Full-time
  • Colombo, Sri Lanka
  • Post Date: Fri, 21-Jan-2022 08:29
Key Skills : Communication Leadership

Job Description

RESPONSIBILITIES:

  • Providing pleasant and professional interaction with customers via phone, email, and fax.
  • Receiving, processing, tracking and completing small and large orders for existing customer base.
  • Data entry of customer orders, shipments, payment applications, and order tracking.
  • Completing customer follow-up communication to ensure order and service expectations have been met.
  • Working hours - Wednesday to Sunday 8.30 am - 6.30 pm

Job Overview

  • Offerd Salary

    LKR
  • Gender

    Any
  • Career Level

    Executive Level (Executive, Specialists, Officer, similar)
  • Industry

    Customer Care / Call Center / BPO
  • Experience

    1 year - 3 years
  • Qualification

    Any
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