Front Office Coordinator

Job Description

A-Networks is a company with a proud track record of innovations and proven expertise in IT Infrastructure and Cyber Security since 2012. In an era when information security was known to only a few monopolies, we, at A-Networks, took bold steps to disrupt this landscape. We firmly believe that we are a force of change and innovative disruption, facilitating technologies with superior system support that enables businesses to leapfrog their limitations and, ultimately, serve their customers better. We initiated the provision of cutting-edge technology solutions alongside high-quality service, which enabled the digital transformation of businesses while establishing us as a market leader.

Roles and Responsibilities:

• Serve as the first point of contact for visitors and clients, providing professional and friendly assistance both in person and over the phone.
• Manage daily front office operations, including handling calls, emails, and correspondence.
• Support the sales team with administrative tasks such as preparing quotations, processing sales orders, and maintaining customer records.
• Coordinate with internal departments to ensure timely order processing and delivery.
• Maintain organized filing systems for customer and sales documentation.
• Follow up with clients on quotations, payments, and delivery schedules.
• Help organize meetings, company events, and sales activities.
• Ensure the reception and office area are always presentable and well-maintained.

Requirements:

• Ability to contribute positively as part of a team, assisting with various tasks as required.
• Good computer literacy and ability to work with Microsoft Word and other basic software.
• Completed a relevant academic background.
• Prior experience as a front office coordinator or in a related field will be added advantage.
• Outstanding interpersonal skills with multitasking ability.
• Excellent communication in English and Sinhala and time management skills.
• School leavers are encouraged to apply.